Reference

garud4d Privacy Policy for Indonesian Accounts

Our Privacy Policy explains what we collect when you open a garud4d account, sign in from mobile or desktop, and use DANA, OVO, GoPay or QRIS.

Account dataCookie choicesPrivacy requests
garud4d garud4d Privacy Policy for Indonesian Accounts
CONTACT PATHS

Where to Ask About Your Privacy Policy

A clear contact route matters when a phone number, wallet reference or device record looks unfamiliar. Send your privacy request through the support route linked from your account area, and include the account phone number plus the topic you want checked. We can then separate a login issue from a data request, confirm the right account step and direct payment receipt questions to the cashier support path.

Team online

Account access

If you cannot sign in or your phone verification does not complete, contact support from the account help route. We use the submitted account details to confirm ownership before discussing personal records.

Wallet records

For DANA, OVO, GoPay or QRIS status questions, attach the payment reference shown by your wallet. We use that reference to locate the related account record without asking for your wallet password.

Privacy request

Ask for a copy, correction or deletion check through our privacy contact route. State the exact request and the phone number on your account so we can verify identity before responding.

DATA HANDLING

How garud4d Handles Account Data

We keep this policy tied to actions you can recognise: opening an account, completing phone verification, signing in on a new device and checking a wallet receipt.

Collection at account opening

When you open an account, we collect the contact details needed for sign-in and phone verification.

Device and sign-in signals

A mobile browser or desktop session may create device and sign-in records, such as time and security events.

Cookies and preferences

Cookies can keep your session active and remember settings used during account access.

Payment matching

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference helps us match a payment status to the correct…

Retention and deletion

We retain records only for the period needed for account security, payment reconciliation and legal duties that apply where local…

Account security requests

Before releasing or changing personal data, we verify the request through the account phone detail or another account step.

Privacy Policy Questions Indonesian Accounts Ask

These answers cover the privacy points that matter before you open an account or connect a local wallet. If your situation needs a record-level check, use the support route and include the relevant account step, device event or payment reference.

It covers account details, phone verification, sign-in and device records, cookies, payment references, retention and privacy requests. It applies to account access where local law permits.

No. We use the payment reference and status supplied for DANA, OVO, GoPay or QRIS matching. Your wallet password stays with the relevant payment service and is not requested by us.

We collect the contact details needed for account creation and phone verification, plus security events linked to sign-in. The policy explains how those records support access and account protection.

Yes. Use our privacy contact route, name the record you want checked and provide the phone number on your account. We verify ownership before sending, correcting or changing personal data.

Cookies can maintain a sign-in session and remember access settings on a mobile browser or desktop. Your browser can remove them, although clearing required cookies may interrupt account access.

Retention depends on the purpose of the record, including payment matching, account security and legal duties. The applicable period also depends on local law, and support can explain a specific record.

Use the support route linked from your account area and describe the concern clearly. Include your account phone detail, device event or wallet reference, but never send a wallet password.